A top priority for us is to be a responsible, good neighbour in the communities where we live, work and operate. As we engage our stakeholders, we take a collaborative approach, and believe in sharing ideas, expectations and solutions to benefit everyone involved. Moreover, we continually make health, safety and environment a top priority and work with all stakeholders in the communities in which we operate.

Community Investment

Through our Community Investment program, we support causes and initiatives that have a meaningful and long-lasting impact in communities. Our goal is to see strong, growing communities in the areas where we live, work and operate.

Click Here to Apply for Funding

Veresen Midstream partners with non-profit and charitable organizations that are based in, or support, the communities where we operate. Within this framework, we focus our investments on organizations that:

  • improve access to education

  • protect or preserve the environment

  • promote safety

  • create community space

  • encourage wellness

Environment, Health & Safety (EH&S)

Veresen Midstream is committed to meeting or exceeding existing safety and environmental laws, regulations and appropriate industry standards at each of our facilities and ensuring the health and safety of its employees and the public, and the protection of the environment. For Veresen Midstream, the health, safety and wellness of our employees, their families, and stakeholders living within our areas of operation is paramount.

Veresen Midstream provides the necessary resources and uses industry best practices to create a safe workplace and ensures all its employees and contractors are properly trained to operate its facilities and conduct company business in a safe, environmentally conscious and responsible manner.


Visible leadership and accountability throughout our organization is required and we believe our employees and contractors are responsible for their own safety, the safety of fellow employees, and the safety of the public at each of our facilities and offices.

To find out more about our commitments to safety, security, and the environment, see our Safety, Security, and Environment Protection Policy.


Encana operates the Veresen Midstream Tupper Pipelines under Encana’s EH&S Management system, ethos. Encana’s ethos is designed to measure, track and understand EH&S performance. It includes EH&S standards and practices and relies on formal internal and external audits to verify conformance, regulatory compliance, alignment, identify gaps, and corrective actions.

Veresen Midstream and Encana have executed a Bridging Document describing the emergency response interface between the two companies and the roles, responsibilities, response protocols and jurisdictional boundaries applicable to the operations of field operations. An updated Bridging Document was filed with the National Energy Board on May 6, 2016.

View the ethos standards and practices documentation on the Encana website.




Encana maintains a production operations competency management program to maintain operator competency for employees and contractor field workers. Service providers are evaluated by their employers and Encana operations. Training plans ensure operations roles receive training in Encana practices, policies, guidelines, procedures, directives, checklists, and required safety certifications. Onboarding of new employees identifies training deficiencies and these are remediated before commencement of work. There are quarterly leadership meetings which review training metrics and activities.


Veresen Midstream owns and operates a variety of natural gas facilities and pipelines regulated by the Alberta Energy Regulator, British Columbia Oil & Gas Commission and the National Energy Board.

Emergency Response Plans

Our National Energy Board regulated pipelines are operated by Encana pursuant to the Contract Operating Agreement between Encana and Veresen Midstream. Encana and Veresen Midstream have clearly defined operational protocols and business guidelines for the management and operation of the NEB-regulated pipelines.

As the contract operator responsible for Veresen Midstream’s NEB regulated pipelines, Encana provides emergency preparedness and response for our Tupper Pipelines. The Emergency Response Plan and Emergency Management Program information for these pipelines can be found on the Encana website. Please refer to the Encana Grande Prairie Emergency Response Plan.

The Plan and Program information are available publicly in accordance with NEB orders AO-001-MO-006-2016 & MO-002-2017.

If you spot an incident

Hythe and Steeprock Gas Plants (operated by Pembina)

24-hour emergency number: 1-855-577-4555

Saturn, Sunrise and Tower Gas Plants (operated by Encana)

24-hour emergency number: 1-403-645-3333

Call Before You Dig

If you are planning any type of ground disturbance in the area of our operations, please use the links below to arrange for the marking of buried facilities (pipelines). This will ensure your safety and that of our assets.

Federally Regulated Canadian Pipeline Retirement

Information for Canadian Landowners

Beginning in 2008, the National Energy Board (“NEB”) initiated the Land Matters Consultation Initiative. Part of this initiative dealt with the financial issues relating to pipeline abandonment. An important area considered by the NEB was the optimal way to ensure funds are available when it’s time to retire a pipeline system. In response to this issue, the NEB has directed the companies it regulates to begin setting aside money starting in January 2015 that one day will be used to pay for the retirement of their NEB-regulated pipelines in Canada. Further Information on the Land Matters Consultation Initiative is available to the public by visiting the NEB’s website at

Setting Aside Money

Veresen Midstream has started the process of setting aside money to cover the costs of future pipeline abandonment for their NEB-regulated assets the Tupper Pipelines: Tupper-Hythe Pipeline, Mid-Tupper Pipeline, Tupper South Gas Pipeline and Tupper South Pipeline Loop.

A Surety Bond has been created for the Tupper Pipelines, the goal of which is to ensure that Veresen Midstream has set aside funds to safely and effectively abandon the Tupper Pipelines in the future. Veresen Midstream files Surety Bond Annual Reporting Forms with the NEB, which can be found at the links below.

For more information about this initiative, please contact


The performance of the pipeline integrity is captured and reported four times per year and updated to compare year over year for improvements. Encana conducts an annual risk assessment for the Tupper Pipelines which are reviewed by Veresen Midstream. Encana communicates any opportunities for improvement in the program to Veresen Midstream and appropriate action items are jointly implemented.

Veresen Midstream verifies Encana's hazard identification process on the Tupper Pipelines through review of Encana's annual risk assessment. Additionally, incidents, hazards and near misses are tracked and monitored through Encana's corporate system to perform risk assessments and reported to Veresen Midstream on a quarterly basis. These practices have enabled Veresen Midstream to gain confidence in the identification of hazards to the pipelines.

Material Safety Data Sheets

The MSDS below are intended to provide workers and emergency personnel with information for handling or working with substances in a safe manner. This includes information such as physical data, toxicity, health effects, first aid, reactivity, storage, disposal, protective equipment, and spill-handling procedures.